Evolution and development of brand helps appeal to new clients and continue to facilitate customer satisfaction. This is exactly what the W hotel group is attempting to do with the introduction of new ideas and revolutionising the resort.

There is an argument that leaders, through being honest about their own mental health challenges and their own failures, is needed today to free up talent from what has become a deep-seated mentality, developed by organizations, of not taking risks.

Dev Anand, like many entrepreneurs without traditional schooling, tells the story that there was a natural progression into the hospitality industry. It was all around him within his family.

There has been increased discussions and trials testing out a four-day week over a six-month period. The four-day working week being offered within hospitality is not always possible due to staff numbers but is it an opportunity worth exploring to offer flexibility and attract more to the industry?