. EP Magazine .
Daily Insights Into The Industry
Tipping: a hospitality tradition turned customer manipulation?
As fewer people are carrying cash, the tipping landscape has changed in recent years. With new technologies working to increase customer ease but also increase the likelihood of tipping, should consumers be worried about how expectations surrounding tipping are changing?
The tendering debate - is there an evolution taking place in the process?
This week, EP is delighted to host an opening discussion in relation to the tendering process and whether it is in need of evolution and if so, what can be recommended?
EP: forging educational links in hospitality for emerging talent.
EP is currently in discussion with a leading global educationalist to create a series of informal networks for emerging talent to meet together collegiately online, from across the world, and share ideas and knowledge.
How will island hotels evolve their thinking with a greater focus on sustainability?
One of the often asked questions is how will service offers alter and change alongside a growing sustainability agenda? Maybe even more so, how can travel experiences be focused on improving human impact on our most vulnerable natural environments?