As we all come to find out, there are no two days in hospitality that are truly alike. In fact, unclear situations happen on a daily basis whether there are contradicting guest expectations, an employee who makes a genuine error, or something entirely unpredictable like an outage of electricity.

Every business and leader across business and society is being asked a whole new set of questions, as people wrestle with the challenges which have arisen in 2022 from the pandemic, the war and the economic uncertainty.

According to interesting insights from Makala Green and Esme Harwood, Financial Experts at Barclaycard, Brits are changing their spending behaviour to ensure they are able to cover rising utility bills this autumn and winter.

With so much instability in the world, in society, in politics and in the workplace, it is no wonder that the youth of today are feeling trepidation.