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Daily Insights Into The Industry
The Breakfast Briefing
The Breakfast BriefingThe latest campaigns, activities, events and news."Remainers to the left of her, Brexiteers to the right. There she is, stuck in the middle with EU."
The Great Service Debate – Don’t Empower, Trust
The Great Service Debate – Don’t Empower, TrustPart Four of SixOver the last six months, in partnership with Penshee, EP have been hosting a series of round tables with industry leaders to define What is Great Service and to reach a consensus on what must be done to achieve it.
Do people leave when trust is lost?
Do people leave when trust is lost?by Kate Haywood (Olympian)In 2009 I suffered a major sporting injury which I believed materially changed a lot of things in my career. I tore the cartilage in my hip joint which resulted in surgery and months out of training. This time was very challenging, both physically and mentally. The surgery itself meant that I was unable to do anything for several weeks and restricted to crutches.