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Daily Insights Into The Industry
Latest EPInsights - Most overweight generation? Is culture hard to change? Explore these and more.
The hub for open debate that explores the perspective and thinking of leading consultants and operators in the hospitality market and industry.
The Breakfast Briefing
The Breakfast BriefingThe latest campaigns, activities, events and news."Sir, After reading your report "Wine warning: couple of glasses a night shortens life by two years (Apr 13), I did a quick calculation of my life expectancy based on the latest alcohol guidelines and concluded that I died several years ago."
How do you equip everybody to take ownership of going the extra mile for customers?
Organisations are hitting the headlines every week for wayward ethics, poor productivity, and commercial underperformance. Undoubtedly just the tip of the iceberg, too many leaders have lost sight of their customers and their employees, resulting in an insidious weakening of trust in institutions, business and leadership.
The future is you: Why compassion is talk of the town
“I suspect that the desire to practice more self-compassion is that nagging voice in your head, but you struggle to resist the temptation to pull back to the status quo”