In 2018 and 2019, EP ran a campaign to promote the lessons which business can learn from sport. At the time, a number of CEOs were genuinely interested in how this could be developed but structural issues understandably often came in the way.

As we all come to find out, there are no two days in hospitality that are truly alike. In fact, unclear situations happen on a daily basis whether there are contradicting guest expectations, an employee who makes a genuine error, or something entirely unpredictable like an outage of electricity.

Every business and leader across business and society is being asked a whole new set of questions, as people wrestle with the challenges which have arisen in 2022 from the pandemic, the war and the economic uncertainty.

According to interesting insights from Makala Green and Esme Harwood, Financial Experts at Barclaycard, Brits are changing their spending behaviour to ensure they are able to cover rising utility bills this autumn and winter.