What can you take away from Hospitable Cities?

How can we make the
world truly hospitable?

How can we be world class?

Join us for Hospitable Cities



Friday 7th April 2017

Join us for a unique one day Summit which includes a number of international speakers providing their thought leadership, knowledge and learned experience.

Core Themes

Innovation l Sport l Security l
Sustainability l Culture and lifestyle

Culture and Lifestyle – What is the cultural economy? How can cities use the creative capital in urban economies? What does it mean for a city to be welcoming and how does that translate into new markets and ways of doing business? 
Sustainability – Business, Employment – How do your employees affect the hospitable nature of your business, your city? How important is it to look after staff to help enable a hospitable city, to ensure hospitable businesses, engaged employees focused on accommodating the changing needs of the customer. How does food and mental health impact on this and what can businesses do to best support their staff?
Sustainability – Sustainable Tourism – What is sustainable tourism? Does sustainability really matter to guests? How can your business be more sustainable and take commercial advantage of this opportunity? What role does sustainability play when travellers look for destinations and book trips? Look at how cities are using the increasing importance of CSR and sustainability metrics for decision makers for business travel as a real point of difference.
Sport & Entertainment – How do sporting/entertainment  organisers choose host cities, what do they look for in a hospitable city to ensure the best experience for the players, tourists, local community?  How local businesses in successful destinations provide an offering that engages, evolves and considers the needs of both the local community and the visitors. Learn how sport tourism and the sport spectator has changed over the last few years. How has and is the industry had to adapt and change the offer to ensure hospitable experiences. How can business commercially capitalise on sporting/entertainment events?
Security – How important is security in tourism? Are hotels and cities being actively chosen based on their safety reputation?  How has security had to change with changing threats? How is technology being used to help protect? How do successful destinations provide a secure marketing message to potential visitors and local community?
The Future of Hospitable Destinations – Hear from different sectors of the industry on their vision for the future of tourism destinations, the importance of being hospitable and what we can learn from other cities and research. Hear from leading destinations on what they are doing to differentiate themselves and compete in the global tourism economy. What are researchers predicting might be the trends of the future in the establishment and management of leading hospitable destinations.

We would like you to share your views, debate your opinion and create knowledge share.


Just some of the speakers already announced:

  • Marco Truffelli, Italy. General Manager of Rocco Forte Hotel, Verdura Resort.
  • Ngillan Faal, South Africa. Perceptions of cities and the role of art, design, music.
  • Simon Halliday, Chairman of European Rugby Champions Cup.
  • Doug Tetley, MD at Delaware North – Wembley Stadium.
  • Alan Williams, Britain. Creator of the 31Practices concept.
  • Rasmus Bo Bojesen, Denmark. Created the organic Danish chocolate company, Oialla.


Usual price £250 plus vat per person.

 To book, please contact Lauran.Bush@epmagazine.co.uk