All hospitality businesses face a major challenge in re-engaging customers, and employees. All know that it will not be an easy process or journey. It will create new service offers, and many changes.
For hotels, would outsourcing their F&B to an expert partner be of more value and interest? Are landlords looking towards new solutions and models?
In a wide ranging interview with Adam Elliott, co-founder of Paragon, he discusses how he sees the market emerging, he explores the difference between running his own business to being self-employed, and talks about some of his past roles and challenges. He talks candidly of how he has evolved and changed in the last two years and what his hopes are for the future.
Adam’s career has embraced a great variety of roles from the ground breaking Jim Thompsons in the early 1990s, to being CEO of Lindley Catering, to CEO of The One Group for EMEA to being an MD within Elior UK and CEO of Concerto Group.
He is one of the most experienced leaders in outsource F&B so his thoughts are important. Adam is one of the most engaging, open and honest of characters. He talks with a clear love for the industry and for engaging customers again as operations do re-open.