The Great Service Debate Series – 2019

EP and Penshee collaborated in 2019 and brought together players from across the hospitality sector for the event series; The Great Service Debate. Over a roundtable breakfast discussion at The Goring Hotel, senior players in the sector discussed and debated two core questions: ‘What is great service?’ and ‘How do we achieve this across our industry?’ Six events were held throughout 2018 with a special reveal session conducted on stage during the Independent Hotel Show.
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Summary One
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Summary Two
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Summary Three
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Special Reveal at the Independent Hotel Show
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Summary Four
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Summary Six
In 2019, The Great Service Debate continues – albeit with one key difference. This year we are inviting the folks from the coal face to join the table. After all, it’s they who hold the ultimate key to the guest experience. To register interest, please get in touch with us here.