Breakfast Briefing – The latest hospitality news

Quote of the Week

“Build a voice and an opinion first, and then if it resonates with the audience, then you’ll get an audience”

Adam Carolla

 

Tweet of the Week

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Donald Trump accidentally tweets Ivanka from Brighton in Twitter blunder

Trump left a space in the name of his daughter and so inadvertently name checked Ivanka Majic in the UK. Ivanka replied with the gentle ribbing above.

View the full tweet here

 

Story of the Week

Gidleigh Park receives the first ever five AA Rosette Award to be awarded in January 

Gidleigh Park 2 Gidleigh Park

Gidleigh Park has become the first restaurant to ever be awarded the AA’s top hospitality award of five AA Rosettes in its January announcements. 

Awarded bi-annually in January and September, previously the top accolade of five AA rosettes has only ever been issued with the main awards in September, but feedback from the inspectors confirmed an exception for Gidleigh Park.

Awarded to the restaurant at Gidleigh Park and to its chef Michael Wignall, the criteria for five AA Rosettes is “The supreme accolade awarded only when the cooking is at the pinnacle of achievement.  Flavour combinations and textures show a faultless sense of balance, giving each dish an extra dimension”.

Michael Wignall

 

 

News of the Week

Brits spent more wining and dining this Christmas

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British households enjoyed Eating and Drinking Out this Christmas, as leisure spend in these areas rose 2% compared to the previous year, according to this month’s Greene King Leisure Spend Tracker.

In contrast, Other Leisure, which includes cinema and gym memberships, fell sharply in December, down 20% year-on-year, continuing the downward spiral pattern seen throughout 2016.

This month’s report also reveals that the pub is now a more popular destination for Eating Out than restaurants and fast-food outlets. 37% of respondents said they visit pubs most regularly when Eating Out in the evening, slightly ahead of restaurants with 35% but well ahead of fast-food outlets, which were favoured by 12% of those surveyed.

KEY HIGHLIGHTS 

  • In December, the average British household spent £205 on out of home leisure, a £15 (7%) decline year-on-year.
  • The effect of Christmas was clear on a month-on-month basis with spending on Eating Out increasing over £4 (5%) and Drinking Out rising by around £3.50 (8%) compared with November.
  • Month-on-month, Other Leisure spending fell by £8 (10%) as households prioritised food and drink during the festive period.
  • The stability of Eating Out and Drinking Out and the fall in Other Leisure spending also saw the latter’s share of spend mix reduced by 6%.
  • The Great British Pub is confirmed as the go to destination for Eating Out in the evening time, with 37% of respondents identifying it as the place to go, followed by restaurants (35%) and fast-food outlets (12%)

 

eHotelier Hospitality News

Shiji announces acquistition of ReviewPro: Shiji announced the acquisition of a majority stake in ReviewPro, the leading cloud-based data and analytics provider of Guest Intelligence solutions for hotels. The investment was made by Shiji (Hong Kong) Limited, a wholly-owned subsidiary. Find out more

Millennium Hotels embracing modern trends with Netflix and improved in-room entertainment: With 5,121 rooms across the country, Millennium Hotels & Resorts selected Enseo in its portfolio-wide initiative to upgrade all guest-facing technology in North America. Learn more

BridgeStreet Global Hospitality strikes management deal with Stow-Away: Fortifying its position as a pioneer in the extended-stay hospitality space, BridgeStreet Global Hospitality has entered a 20-year management agreement for the first Stow-Away Project, a Stüdyo-style apart-hotel brand. Find out more

 

Global Hospitality News

RIU Hotels & Resorts Chooses Trustyou to Manage and Analyze Feedback Globally Through One Guest Feedback Platform: Within TrustYou’s easy-to-use feedback platform, RIU Hotels & Resorts can analyze and respond to reviews that are aggregated from various online sources and social media channels to gain valuable insights. Detailed semantic analyses and impact scores show the areas that impact the overall score across the web the most. Learn more

Louvre’s Sarovar buy marks rare Chinese-Indian deal: Owned by Jin Jiang, Louvre Hotels Group has announced a majority buy into Sarovar Hotels, which is being portrayed as the first direct Chinese investment in the Indian hotel industry, in a deal rumored to be an approximately $50-million buy for a 74% stake. Find out more

 Spanish travel to Far East takes off: The number of Spanish travellers to destinations in the Far East is on the rise, driven by new air links, a new report has shown. Read more

Shanghai Disney ends year with 5.6m visitors: The new Shanghai Disney Resort has exceeded five million visitors in just over six months of operations. Find out more

 

Corners of the world

Hoteliers take advantage of tourism surge in Hawaii: The Hawaii hotel industry is riding a wave of tourism growth that reached a crest in September 2016, when the Hawaii Tourism Authority reported visitor spending in the state increased by 10.4% to $1.2 billion compared to the year before.
Read more

MH370: Search for missing Malaysia Airlines flight finally called off after two year hunt: After nearly three years, the hunt for Malaysia Airlines Flight 370 has ended in futility and frustration, as crews completed their deep-sea search of a desolate stretch of the Indian Ocean without finding a trace of the plane. 
Learn more

Louvre Hotels Group buys into Sarovar Hotels and becomes one of the largest hotel groups in India: Louvre Hotels Group announces its acquisition of a majority stake in Sarovar Hotels, the largest independent Indian hotel chain in terms of hotels and presence. The European hotel group continues to rollout its international expansion plans with this, its first investment of size in the Indian subcontinent.
Read more