This year EP, together with Upskill People, are running a campaign which explores the next generation of workforce and those just beginning their careers. They are different, as all generations are, but is learning and development adapting to ensure paths of success?
What makes centennials (Generation Z) different to previous generations? With much uncertainty in the country, now is the time to explore whether L&D needs to change.
How do we motivate and help Generation Z? But also how will we motivate Generation Alpha to be more productive, more quickly? Do they suit the current way we develop our workforce? These are questions Pete Fullard (Managing Director) and Ed Hunt (Business Consultant) from Upskill People explore in depth.
Given that Generation Z are different to generations before them, it makes logical sense they may act and respond differently. Some of the core standouts that Pete and Ed highlight about Generation Z are:
- They’re the first ever generation to not have had access to the internet or social media – could they comprehend waiting for the landline to be hung up before being able to use the internet?
- Gen Z have shorter attention spans – the internet has made info available immediately and they aren’t prepared to wait for anything.
- Often better at multitasking with technology – able to sit and watch TV whilst speaking with friends on a phone or purchasing something online
- Many are earlier starters – they’re able to go straight into work (instead of university) while doing a part time or online degree
- Have a need for recognition, instant gratification, self-esteem and a feeling of achievement because most don’t envisage staying with an employer for more than 18 months.
“These are the drivers for the decisions that Generation Z will make, most have been proven to be much more intrinsic than extrinsic.”
It is important to ensure these new employees are provided with a development path that matches their desires and motivations. A recognised term for this is ‘VABES’ which stands for Values, Attitudes, Beliefs and Expectations. These are the drivers for the decisions that Generation Z will make, most have been proven to be much more intrinsic than extrinsic. For example, recent research has shown that Generation Z employees would take a lower paying job if the business has a mission and culture they agree with.
Businesses today must adapt to ensure they have the right approach for L&D and to remove the concerns and headaches they may have towards both acquiring talent and retaining it. On 31st January a unique session is taking place where senior players across hospitality will come together to discuss and debate talent development. Entitled ‘Do we need to look at the development of talent through different eyes?’ it should make for an insightful session. Contact EP to find out more and get involved.