Business in hospitality
How business responds will impact on retention and consumer loyalty.
Both in the UK and in the US, many experts have noted that there has been a real change in mind-sets; one which has seen many reconsider their aspirations and redefine their idea of success is. Is it to have a stable career? Is it to live a healthy life?...
We will have all heard the arguments that the UK sees service as not respected enough.
In a report by the mental health foundation in Scotland, it was noted that 75% of adults believed that it is important we build a kinder society. More than 60% noted that kindness has a positive impact on mental health.
66%...
However, the economy bounced back better than expected in 2021 so can't the same happen in 2022?
Everything to be constantly in motion. This week, economic forecasters have cut expectations for the UK’s recovery and warned of further setbacks if the new Omnicron variant proves to see case numbers increase. It was only a very short time ago, the same...
It seems like a long time ago when 2020 came to a close and for a few days, there was a sense of genuine hope that 2021 would see a new dawn. If anything, 2021 has been even more testing but companies have fought their way through, survived and are learning to live with the virus.
Certainly, everyone is today...
Few understand the changes taking place so it would be reassuring to share knowledge and learn from colleagues across the industry. It is more important than ever to understand what is going on. EP is, therefore, delighted to be launching a series of Discussion Forums which look at the central topics influencing almost every company, university and school.
It is...