Business in hospitality
“The industry has not innovated enough in the past decade; now it is playing catch up”
The above quote was from a leading CEO in a private meeting last week. The CEO went on to say “The problem is that most became preoccupied with models that worked rather than ensuring that there was any real investment into building stronger pillars...
The Pandemic has placed a strong focus on the health and well being of children in schools.
Who is making a real difference?
In recent years, the food service sector has made large strides forward in many areas in the way that it operates within schools – both private and public as well as in higher education. Schools too have played...
There are many within Industry who are hoping that the Government will relax the roles on labour and allow for European talent to return to the UK. This will no doubt be a debate for some time to come but in the short-term, there is a real need for some fresh thinking, some new ideas when it comes to enticing talent into the...
One of the most common private conversations which are taking place all across the industry is the perceived gap between how many boards see the landscape and those at the operational level. One can argue that this has always been the case – a gap in thinking between those on the front line and those in HQs. The difference this time is that...
It has become a major discussion piece in recent months; how has the consumer changed and what is different in their habits?
Based on a recent consumer survey, Guest Experience Management expert HGEM, found that 47% of consumers have reconsidered their perception of luxury because of climate awareness. Almost 4 in 5 respondents experience an element of guilt that comes...