Category Archives: EP Online Articles

Hospitality House: A new hub for hospitality

Scheduled to launch in the Summer, Hospitality House gives suppliers, employers and training providers a unique opportunity to demonstrate their commitment to advancing and showcasing the professionalism and training within the industry, alongside their determination to address inaccurate perceptions about working in the sector

An autumnal chill in the air in April

In spite of the autumnal chill in the air, April was a month of sunshine for me. Our pantone loving brand, Gather & Gather (what I do when I’m not scoffing, shopping or stretching in India) launched to rapturous reviews.

Stuart and the City

Where does a good customer care strategy start? In this blog, Stuart Everson of Everson & Partners muses on the challenge of raising the bar of service to contribute to a positive experience and the vital role this plays in the business environment