Business in hospitality
In recent weeks, many have been struck by how many Execs are off the pace and there is a growing frustration within teams due to the lack of real planning and activity within companies. It is naturally creating disengagement.
Many have noted how internal discussions seem to become almost intellectual debates rather than possess a real focus on creating change...
Earlier this year, one Industry MD noted that he had estimated that the pandemic had been 5 years learning in less than a single year. Many leaders have faced so many emotions and talk of their despair at the start of the pandemic as they could only see their businesses collapse but strangely, many have become mentally stronger through the process by working...
It is an interesting theory being developed; one which is worth a moment’s reflection. The argument is that many are still operating as we were in the 1990s and that there has been little evolution in leadership or management thinking at board level. There is a natural friction emerging as each emerging generation is better educated than the one before but companies have...
Are you prepared to grasp it?
It is becoming a consistent topic of discussion; just how many expect things to almost revert back to how they were pre-covid. It is estimated that:
60% of those returning to work are surprised that not more has changed
Over 50% are surprised by the lack of plans for what the future...
A report by, Steven Pike, Managing Director, HGEM
Now that legal requirements for mask-wearing have been removed, many operators are scratching heads, wondering what the most reasonable way to proceed might be.
There needs to be a balance between enjoying new freedoms, whilst still protecting staff and guests, and understanding what the new customer needs and expectations...