Business in hospitality
The result is two new consultancy approaches – one for companies; one for individuals; both emerging from our articles, research and philosophy.
Over the last year, many have kindly praised EP for the way that it has constantly offered positive, fresh and impartial perspectives on the challenges being faced as well as the opportunities which may lie ahead. Without question,...
It is so often forgotten that the great leaders from previous generations had double the resource invested in their development in comparison to today’s generations.
Why do we criticise those who have had far less support? Why don’t we do more?
The world has changed. Historically, many would look towards their leader to be a dominant character possessing clarity, strength and...
Many have struggled to build new relationships during the lockdowns. It is understandable as talking over virtual mediums does require very different skills. What may have worked well in day to day life pre the pandemic does not work in the same way in the virtual world of lockdowns. Sales lines and transactional approaches are more obvious and often off-putting. Engagement and communication...
Food Service has a central role to help companies build new world-class workplaces
Although many have felt frustrated and disappointed by Lockdown 3, there is no doubt that food service has a central role to play in the recovery but it will need companies to allow for different thinking towards food service. It was Sir Clive Woodward who would often...
Two new books discuss these changes, based off over 100 interviews with senior industry players from across the world.
“A time for new leadership in Hospitality” published in early December 2020 and “A new dawn in service and sustainability” is due for release at the end of the month. Both books are being published in the US but for hotel...