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Fuelling Productivity and Purpose

Food Service has a central role to help companies build new world-class workplaces

Although many have felt frustrated and disappointed by Lockdown 3, there is no doubt that food service has a central role to play in the recovery but it will need companies to allow for different thinking towards food service. It was Sir Clive Woodward who would often...

There is a quiet evolution of change taking place – in business models, in leadership, in people & culture, service and in sustainability

Two new books discuss these changes, based off over 100 interviews with senior industry players from across the world.

“A time for new leadership in Hospitality” published in early December 2020 and “A new dawn in service and sustainability” is due for release at the end of the month. Both books are being published in the US but for hotel...

New Book Released By Hospitality Professional ‘Fifty Days of Lockdown’ by Mark Ind, Hotelier

Before, during and after the Lockdown period I decided to record a daily journal of what my close family and I did during this unprecedented time in our lives. But for us the real Lockdown was in the summer of 2019 when our then 21-year-old son Alexander (Alex) spent nearly three months in Southampton General Hospital after contracting sepsis in May 2019. The...

Has working from home lost its charm? Has creativity fallen? Has service fallen?

There are more arguments supporting the return to workplaces, sooner rather than later.

There have been a number of interesting articles published recently discussing the concern expressed by many boards that their people may have enjoyed working from home but creativity seems to have fallen.

It is natural. People will be more creative if they are able...

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